About Us

Who We Are

Fidelity Express is a premier leader in the walk-in bill payment and money order space, established in 1988 as a division of GSC Enterprises, Inc. With thousands of neighborhood stores across 19 states, Fidelity Express processes millions of payments annually for the cash-paying consumer. Fidelity Express prides itself on being the most flexible and responsive provider in the industry. Since its inception, the company has always taken to heart its mantra of Real-time, Real Service, Real People.

There is an established need for convenient and secure financial service availability in communities across the U.S. Unbanked and underbanked households, totaling 34 million, rely on nonbank financial services to make the monthly transactions essential to daily life. Of all households in the U.S., 20 million use cash to pay their bills in a typical month, 9 million use money orders. Cash continues to be the most frequently used payment instrument across all age groups and income levels.

Our corporation, GSC Enterprises, Inc, was established as a family business 70 years ago. GSC remains a family owned and operated business, with Michael K. McKenzie (second generation) serving as Chairman of the Board and Ryan McKenzie (third generation) serving as Chief Operating Officer. The McKenzie family is not only devoted to its employees and customers, but also, its community. A desire to serve all stakeholders is at the heart of GSC's core values.

Services available

Authorized States

Alabama, Arkansas, District of Columbia, Florida, Georgia, Illinois, Kansas, Kentucky, Louisiana, Maryland, Missouri, Mississippi, North Carolina, New Mexico, Oklahoma, South Carolina, Tennessee, Texas, Virginia, and West Virginia

Mission

To develop and maintain a partnership association with all our customers - agents, billers and consumers.

To provide the safest possible environment and encourage pride and team spirit for our employees.

To constantly strive for excellence in our community and the industry.

Vision

Our family of dedicated employees commits to ongoing growth through total excellence in all aspects of our business.