Phone Tip

Follow these tips to keep yourself and your money safe!

  1. Never wire money nor send a money order or prepaid card to someone you don’t know.
  2. If a supposed relative asks you for money and asks you not to tell anyone, beware. They are likely just trying to keep you from realizing this is a hoax.
  3. Make sure the person you’re talking to is who they say they are.
    (Ask for their name, and if you’re still not sure, ask them to tell you their last name or middle name. If they don’t know it or won’t give it to you, end the call and hang up.)
  4. Don’t be afraid to be rude. If you feel the need to end the call, end the call. Interrupt if need be, tell them you’re going to hang up, or you can simply say, “No thank you, goodbye,” and then hang up.
  5. If you don’t know the person on the other end of the phone, and their conversation involves you sending money, don’t.
  6. Don’t agree to anything.
  7. Don’t provide them with any personal information. End the call.
  8. Never send money to a relative in crisis without checking out the story first.
  9. If the relative is your child, call your child’s spouse or roommate. If the relative is a grandchild, call their parents.
  10. Be wary of surprise/unsolicited prizes or gift offers, especially if you didn’t enter a sweepstakes or lottery.
  11. Never pay anything to collect sweepstakes winnings.
  12. Never wire money to someone who says money transfer is the only acceptable form of payment.
  13. When in doubt, double-check with someone you trust before you do anything, especially if it involves sending or donating money.


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